Accessibility
How to use accessibility features on our website and apps
In accordance with the provisions of Title I of the Act 11/2023 of May 8, and in compliance with the relevant European regulations on equal access for persons with disabilities, Playes PLC is committed to ensuring that both our website and mobile application are accessible to all users, regardless of their abilities.
We are continuously working to enhance the accessibility of our online betting and gaming platforms, with the aim of providing a user experience that is straightforward, intuitive, perceptible, and comprehensive for all individuals.
The following features are available to facilitate access:
- Text Size Adjustment
Most browsers allow users to alter the size of on-screen text via the “Zoom” function in the browser settings.
Alternatively, the following keyboard shortcuts may be used:
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“Ctrl/Cmd” and “+” to increase text size. “Ctrl/Cmd” and “-” to decrease text size. “Ctrl/Cmd” and “0” to revert to the default size. |
- Keyboard Navigation
Users may navigate our website using only the keyboard, employing the tab and arrow keys to move between links and sections, thereby eliminating the need for a mouse.
- Keyboard Shortcuts and Quick Navigation
Each browser provides its own set of shortcuts to expedite navigation. For further details, please refer to the support pages for Chrome, Safari, Firefox, Opera, or Edge.
- Simplified Reading Mode
Where supported, browsers offer a reading mode that can be activated by selecting the relevant icon (such as an open book in Google Chrome) or by using shortcuts like “F9” or “Ctrl + Shift + R”.
- Screen Reader Compatibility
Our website and application are designed to be compatible with assistive technologies, including screen readers and voice commands.
- High Contrast Mode
To improve legibility, users may enable high contrast mode through their browser settings or by installing dedicated extensions.
- Mobile device accessibility
To improve legibility, users may enable high contrast mode through their browser settings or by installing dedicated extensions.
Android Devices: Access the device settings, navigate to the accessibility section, and activate the desired features, such as TalkBack, voice assistance, visual and auditory enhancements, or accessibility menus.
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TalkBack: This feature assists with interacting with the device through spoken feedback and touch gestures Voice Assistance: This feature enables you to control the device using voice commands. Vision Enhancements: This feature allows you to modify the display mode to “high contrast” and “large screen”, as well as to “highlight buttons”, select the “colour inversion” option, and “remove animations”. Hearing Enhancements: This feature allows you to select various options such as “live transcription”, “automatic subtitles”, or “sound detectors”, among others. Interaction and Dexterity: This feature allows you to enable an “assistance menu” to replace interactions via keys and gestures, as well as to activate the “Voice Access” function, which enables you to control the device by voice. |
iOS Devices: Within the device settings, select “Accessibility” and enable the relevant options, including zoom, text size, voice control, subtitles, sound recognition, and others.
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Vision: This feature includes options such as “zoom”, “display and text size”, “motion”, and “spoken content”. Physical and Motor Skills: This feature includes options such as “touch”, “switch control”, and “voice control”. Hearing: This feature includes options such as “audio and visual effects”, “subtitles”, and “sound recognition”. Voice: This feature includes options such as “real-time voice” and “voice shortcuts”. Accessories: This feature includes options such as “keyboards and typing”. General: This feature includes options such as “guided access”, “assisted access”, and “quick function”. |
Help
If you require assistance while visiting our website and/or App, or if you wish to report any issues relating to the accessibility of our platforms, you may contact our customer service team.